This page summarizes account and privacy controls available to AltNet users. For full details about how AltNet processes information, see our Privacy Policy.
Delete your AltNet account
AltNet provides account deletion inside the mobile app. Open AltNet Settings, select the account-deletion option, and follow the confirmation steps shown in the app.
Deletion removes or schedules removal of account-associated records and uploaded media in accordance with AltNet’s deletion process. Some limited information may be retained where reasonably necessary for security, fraud prevention, legal compliance, dispute resolution, moderation, or enforcement.
Deleting your AltNet account does not require a Game Provider or another independent source to remove information that exists outside AltNet.
Subscriptions and account deletion
AltNet Supporter is optional and currently removes supported feed advertising. It does not place Supported Game data, game-related content, User Content, or core AltNet functionality behind a real-money paywall.
If you have an auto-renewable subscription billed by Apple or another external payment platform, deleting your AltNet account does not automatically cancel that subscription.
Manage or cancel the subscription through the platform that bills you. On Apple platforms, you can use Apple’s subscription-management settings. Canceling a subscription and deleting an AltNet account are separate actions.
Advertising privacy choices
Depending on your location and applicable law, AltNet may provide consent or privacy controls for advertising-related processing.
Your choices may affect personalized advertising, targeted advertising, sharing, or other advertising-related processing. Some additional privacy or advertising controls may also be available through your device or platform settings.
Access, correction, and other privacy requests
Many account and profile details can be managed directly within AltNet.
For access, correction, deletion, portability, objection, restriction, or other privacy requests that cannot be completed using built-in controls, email support@altnetapp.com.
We may need to verify your identity or control of the relevant AltNet account before completing certain requests.
Connected game characters
AltNet securely stores the authorization needed to maintain supported game-character connections.
You can disconnect, reconnect, or remove supported characters using AltNet’s character-management features where available.
Disconnecting a character removes AltNet’s stored authorization for that connection and stops AltNet from retrieving new information that requires your authorization. It does not delete information held by the applicable Game Provider, and it does not necessarily remove game information that is public or independently available.
Reconnecting a character authorizes AltNet again and allows supported authorized updates to resume.
Removing a character removes the character’s connection to your AltNet account and may also remove certain account-associated character data and AltNet activity associated with that character. Public or independently available game information may remain.
Where supported, you can also revoke AltNet’s authorization through controls provided directly by the applicable Game Provider.
Blocking and safety controls
AltNet provides blocking and reporting tools for supported social features. Blocking affects applicable AltNet interactions but does not alter underlying game information that exists independently of AltNet.
For moderation or account-security issues that cannot be handled in the app, contact support@altnetapp.com.
More information
See our Privacy Policy for full privacy disclosures, our Terms of Service for the rules governing use of AltNet, and our Game & Third-Party Notices for game-specific information.